Policy
Shipping
We ship across Australia. Free shipping on orders over A$75 — standard shipping applies below that threshold. Most orders are dispatched within 3–5 business days and delivered within 5–8 business days depending on your location.
Policies
Customers should not have to guess about shipping, returns, or care. This page sets the expectations that reduce doubt before checkout.
Policy
We ship across Australia. Free shipping on orders over A$75 — standard shipping applies below that threshold. Most orders are dispatched within 3–5 business days and delivered within 5–8 business days depending on your location.
Policy
We do not accept returns for change of mind. If your order arrives damaged, faulty, or incorrect, contact us within 14 days of delivery with photos and we will resolve it promptly. Your rights under Australian Consumer Law apply at all times.
Policy
Keep accessories away from moisture, perfumes, and harsh friction. Store apparel and accessories carefully, away from direct sunlight, and follow any product-specific care notes listed on the product page.
Policy
You can request outfit help, budget-based suggestions, and product guidance through the contact or Get Styled pages. Share your occasion, budget, and preferences so we can respond more usefully.
Questions about your order?